NAVICORE ONE company operating system · Part 20 · Finance & assets
IT operations
Handle IT requests, tickets, accounts and incidents in one tracked place.
What this page describes is the intended scope from the product specification. The status label shows how far along this area is.
Illustrative layout, not a live screenshot.
What it is
IT requests and support tickets, device and software inventory, access requests, account provisioning and deprovisioning, security incidents, maintenance, internal services and a system status view.
The problem
IT help asked for in passing is hard to track, and accounts get left open when people leave.
What NAVICORE ONE does
NAVICORE ONE turns requests into tickets, tracks access requests, and provisions and deprovisions accounts.
The result
IT work is visible, and access follows who is actually in the company.
Who uses it, and when
- The IT team
- When resolving tickets, provisioning accounts and managing devices and software
- Employees
- When they need help or access to something
- Managers
- When approving an access request for their team
How it works, step by step
From request to resolved
Sequence assembled from this part's listed functions, in plain language.- 1
IT request or ticket
- 2
Access request
Approved where needed
- 3
Account provisioning
- 4
Inventory
Devices and software
- 5
Maintenance & incidents
- 6
Account deprovisioning
When someone leaves
Key functions
IT requests & support tickets
Ask for help and follow it through.
Device & software inventory
A list of what the company runs and owns.
Access requests
Ask for access, and have it approved.
Account provisioning & deprovisioning
Create accounts when people join, and remove them when they leave.
Security incidents
Log and follow up on security events.
Maintenance
Plan and record upkeep.
Internal services & system status
Know what is running and whether it is healthy.
Full scope from the product specification (11 items)
- IT requests
- Support tickets
- Device inventory
- Software inventory
- Access requests
- Account provisioning
- Account deprovisioning
- Security incidents
- Maintenance
- Internal services
- System status
How it connects to other parts
- Part 19In build
Asset management
Know which laptop, phone or software license each person holds, and what happened to it.
- Part 21In build
Approval engine
Run every kind of approval through one engine, with a clear record of who decided what.
- Part 37In build
Security center
Watch sign-ins, devices, permission changes and alerts for the whole company in one place.
- Part 07Planned
HR & employee lifecycle
Hire, change and offboard employees through one approved, recorded flow.
- Part 36Planned
Device management
See every device signed in to your account, trust the ones you know and revoke the rest.
See it in action
Ask for a demo, or tell us how you would like to partner.